Garden rubbish dumped in Urbanisation road

It has come to my attention that an owner has abandoned garden rubbish in an urbanisation road. This is against urbanisation rules and taken seriously because it detracts from the area as a whole.
This is part of an email I have received from an owner:
“Last Saturday whilst the market was on, someone in our urbanisation cut back their palm tree(s) and left the rubbish by the community’s green bin which had been moved onto our roadway whilst the market was on. I can fully understand this for that time.
“However the council cleaners moved the bin back into the road and whoever it was that left their garden rubbish has not moved it to the roadside by the bin.
The rubbish is still on our roadway and I find this unacceptable that the person responsible has not been back and moved it.”

It is not part of our maintenance company’s contract to remove garden rubbish from urbanisation roads or pathways. Would the person responsible please deal with this eyesore as quickly as possible.