Possible problem with rats

Hello everyone
I hope you are all well and safe.
Unfortunately it has been reported to me by one our residents that they have a problem with a rat in their garden area.
The resident has also seen the rats on the roadway and a feral cat has caught a rat in the neighbours garden.
The resident has called in a pest control company And they are dealing with the problem.
The Pest Control Company do not expect that it came from the open ground opposite our urbanisation as it has been months since this was disturbed and they found no trace coming from there.
The Company believe that the problem is due to the lack of human activity lately which has allowed that rats to have more freedom and become extremely active at present.
The Company advised that the number one cause of rats in homes that have pets as food and water is readily available and is sometimes left outside.
Therefore can I please ask everyone to be extra vigilant and please do not leave food or water outside your property and be mindful of leaving outside doors open at this time.
If the problem persists we may have to use the services of a Pest Control Company however I am mindful that residents do have pets.
Can I please ask all residents to inform me of any problems that they may have with vermin.